Legal
Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly — such as your name, email, shipping address, and payment details when you place an order or create an account. We also collect usage data automatically, including IP addresses, browser type, pages visited, and referral sources.
2. How We Use Your Information
We use your information to process and fulfill orders, communicate about your account, provide customer support, improve our products and services, send marketing emails (with your consent), and comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We share data only with service providers who assist in operating our business (payment processors, shipping carriers, analytics), and only to the extent necessary to provide those services.
4. Cookies and Tracking
We use cookies and similar technologies to maintain session state, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function correctly.
5. Data Security
We use industry-standard encryption (TLS) for data in transit and encrypt sensitive data at rest. Payment processing is handled by PCI-compliant third parties — we never store full card numbers.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to fulfill purchases, resolve disputes, and comply with legal requirements. You may request deletion at any time.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data; to object to or restrict its processing; and to data portability. To exercise any of these rights, email privacy@lupostore.com.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us data, we will delete it promptly.
9. Changes to This Policy
We may update this policy periodically. We will notify you of material changes by email or by posting a notice on the site. Continued use of the site after changes constitutes acceptance. Last updated: April 2026.
Privacy questions or requests? privacy@lupostore.com